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Privacy Policy

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to

1. Personal or other data that we collect

"Personal data" is any information that relates to you and that identifies you either directly from that information or indirectly, by reference to other information that we have access to. We receive personal data directly from you when you use our site and/or Services by collecting information about your visit and how you interact with our site and/or use our Services (as applicable).

When you visit our site and/or use our Services, we may collect, store, use and share certain information about you in accordance with this Cookies and Privacy Policy, including:

A. information that you provide to us via our site and/or Services (including, without limitation, your email address, name and telephone number);

B. information relating to your use of our Services (including any data and metadata);

C. if you contact us, a record of that correspondence; and

D. details of your visits to our site and the materials and information that you access.

This information is sent from your computer to us in a variety of ways (including by way of cookies, as further explained below).

2. How we use your personal data

We will only use your personal data fairly and where we have a lawful reason to do so.

We are allowed to use your personal data if we have your consent or another legally permitted reason applies. This includes fulfilling a contract with you or when we have a legal duty to comply with, or when it is in our legitimate business interest to use your personal data. We can only rely on our legitimate business interest, if it is fair and reasonable to do so.

Our use of your personal data depends on how and where you interact with us but generally we expect to use data held about you in the following ways:

A. to support your interaction with us, including to ensure that the content of our site and/or our Services are presented in the most effective manner for you and your computer;

B. to provide you with product material or other information, in each case which you may have requested through our site and/or Services;

C. to notify you about changes to our site and/or Services and to ensure the ongoing accuracy and relevance of such data;

D. for general internal research purposes, including to identify and analyse the regularity of the use of our site and/or Services, the nature of users on our site and/or Services, and the use of our Services;

F. to ensure that your use of our site and/or Services complies with the terms of our Disclaimer, our Terms of Use and/or such other policies as may be applicable from time to time; and

G. to design products and services for your use.

We may anonymize your personal data so that you are not individually identified, and provide that information to our partners to understand how often and in what ways people use our site and/or Services. However, we will never disclose aggregate information to a partner in a manner that would identify you individually.

3. Disclosure of your information to third parties

We may disclose your personal data to our affiliates in the circumstances described above.

We will take steps to ensure that the personal data is accessed only by employees of such affiliates that have a need to do so for the purposes described in this notice.

We may also share your personal data outside of GIRAFFE AI LABS PTE. LTD. and our affiliates:

  • if we sell any of our business or assets, in which case we may disclose your personal data to the prospective buyer for due diligence purposes;

  • if we are acquired by a third party, in which case personal data held by us about you will be disclosed to the third party buyer;

  • to third party agents or contractors (for example, the providers of our electronic data storage services) for the purposes of providing services to us. These third parties will be subject to confidentiality requirements and they will only use your personal data as described in this privacy notice;

  • to Customers of GIRAFFE AI LABS PTE. LTD. for the purpose of providing services to Users;

  • to market data vendors on the site who provide services on the site; and

  • to the extent required by law, for example if we are under a duty to disclose your personal data in order to comply with any legal obligation, establish, exercise or defend our legal rights.

4. Your rights regarding your personal data

You have certain rights regarding how we use and keep your personal data. These are:

A. you can require us to stop processing your information for direct marketing purposes; and
B. you have the right to object to our use of your personal data more generally.


You may also have the right, in certain circumstances to:

A. be provided with a copy of any personal data that we hold about you, with certain related information. There are exceptions to this right; for example where information is legally privileged or if providing you with the information would reveal personal data about another person;

B. to require us, without undue delay, to delete your personal data;

C. to "restrict" our use of your information, so that it can only continue subject to restrictions; and

D. to require personal data which you have provided to us and which is processed by using automated means, based on your consent or the performance of a contract with you, to be provided to you in machine readable format so that it can be "ported" to a replacement service provider.

You can exercise the above rights, where applicable by contacting our team at


We will require you to provide satisfactory proof of your identity in order to ensure that your rights are respected and protected. This is to ensure that your personal data is disclosed only to you.

5. Use of 'cookies'

Like many other websites, GIRAFFE AI LABS PTE. LTD. website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

6. Why do we use cookies?

In broad terms we use cookies on our site and/or Services for the following purposes:

A. Analytical purposes: Analytical cookies allow us to recognise, measure and track users of our site and/or Services in anonymous form. The information collected includes the number of visitors to our site and/or users of our Services, where visitors have come to our site from and the pages that they have visited. This helps us to improve the way our site and/or Services work, for example, by determining whether site visitors and/or users of Services can find information easily, or by identifying the aspects of the site and/or Services that are of the most interest to them (as further explained below).

B. Usage preferences: Some of the cookies on our site and/or Services are activated when visitors to our site and/or users of our Services make a choice about their usage of our site and/or Services. Our site and/or Services then ‘remember’ the settings preferences of the user concerned. This allows us to tailor aspects of our site and/or Services to the individual user.

C. Disclaimer: We use cookies on our site and/or Services to record when a site visitor and/or user of Services has seen a policy, such as this one, or provided consent, such as consent to this policy, our Disclaimer and Terms of Use. This helps to improve the user’s experience of our site and/or Services – for example, it avoids a user from repeatedly being asked to consent to the same terms.

D. Session management: The software that runs our site and/or Services uses cookies for technical purposes needed by the internal workings of our servers. For instance, we use cookies to distribute requests among multiple servers, authenticate users and determine what features of our site and/or Services they can access, verify the origin of requests, keep track of information about a user’s session and determine which options or pages to display in order for our site and/or Services to function.

E. Functional purposes: Functional purpose cookies store information that is needed by our applications to process and operate. For example, where transactions or requests within an application involve multiple workflow stages, cookies are used to store the information from each stage temporarily, in order to facilitate completion of the overall transaction or request.

7. Your cookie preferences

To make full use of our site and/or Services, your computer or mobile device will need to accept cookies, as our site and/or Services will not function properly without them. In addition, cookies are required in order to provide you with personalized features on our site and/or Services.

8. Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

9. Review of this Policy

We keep this Policy under regular review. This Policy was last updated in November 2021.

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